We call to see you in the comfort of your own home and follow a number of important steps.  We will:

Ask you some questions about your ears and have a look in your ears to enable us to determine whether we should refer you to your doctor.

Make sure we properly understand how your hearing problem affects you.

Conduct a comprehensive hearing test including a speech test to determine your suitability (or otherwise) for hearing aids.

Explain our findings and answer any questions that you may have.

Provide you with information on what types and sizes of hearing instruments are suitable for you and how much they cost.

Give you a realistic assessment of what can be achieved with the different types of hearing instrument we recommend.

There is no charge for the initial consultation and absolutely no obligation.

If at this stage you decide you want to purchase hearing aids the next stage is to take impressions of your ears so we can build to the exact shape of your ear, enabling a comfortable, whistle-free fit.